{"id":1414,"date":"2025-12-03T10:49:49","date_gmt":"2025-12-03T09:49:49","guid":{"rendered":"https:\/\/oleacamping.com\/?page_id=1414"},"modified":"2026-03-30T20:03:20","modified_gmt":"2026-03-30T18:03:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/oleacamping.com\/pl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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You ask, we answer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We\u2019ve gathered the most common questions to help you plan your trip. If you can\u2019t find your answer \u2014 just reach out, we love helping future campers!.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get to Camp?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

BY CAR<\/strong>
You can reach the island of Pag by road from several directions because the island is connected to the land by ferry and by a bridge.
If you are looking to avoid the ferry ride and reach Pag using a bridge, and you are coming from the direction of Zagreb, then you drive on the A1(highway) to the exit POSEDARJE from where the road signs will lead you to the island of Pag. You will then cross the bridge and just follow the main road all the way to the city of Novalja.
If you are coming from the direction of Dalmatia then you also drive on the A1 to the exit POSEDARJE and you just continue to follow the road signs to the city of Novalja.
All the traffic info you may need can be found on the website of the\u00a0Croatian<\/a>\u00a0Autoclub.<\/p>

BY FERRY<\/strong>
The island of Pag is also reachable by ferry. If you are coming from Zagreb via A1(highway) then you should go to the exit \u017dUTA LOKVA and from there take the coastal road heading south. Ferry port Prizna is only 50 km from there via the city of Senj.<\/p>

If you are coming from the direction of Rijeka then you have a 110km long coastal road ahead of you till you reach the ferry port. After you dock to the \u017digljen port on island of Pag, just follow the main road for the next 10 km until you reach Novalja and from there follow the road signs for camp Olea.
You can find the ferry schedule on website of\u00a0Jadrolinija<\/a>.<\/p>

BY BUS<\/strong>
You can reach the city of Novalja by regular bus services from Zagreb, Rijeka and Zadar.
For more information go to\u00a0Arriva<\/a>\u00a0or\u00a0Antoniotours<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I make a reservation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

1. Send Your Request<\/strong> Start by filling out our Booking Form<\/a><\/strong> on this page with your details and vehicle dimensions. Alternatively, you can send an email directly to our booking department at info@oleacamping.com<\/a>.<\/p>

2. Request Processing.<\/strong> Once we receive your inquiry, our booking team will review it personally. Please note that this is not an automatic system\u2014we handle each request individually to find the best possible spot for you.<\/em><\/strong><\/p>

3. Receive Your Offer.<\/strong>\u00a0One of our managers will contact you via email with information on availability and price options that match your criteria.<\/p>

4. Confirmation.<\/strong> After we agree on the details and finalize the reservation, you will receive an official Booking Confirmation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I make the advance payment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can make the advance payment (30%) in several ways \u2013 by bank transfer to our account or by online credit card payment from our website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I know that my reservation has been confirmed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

After receiving your advance payment, we will email you an official Booking Confirmation. Your reservation is confirmed only upon receipt of this document. Please remember that a preliminary quote is not a guaranteed booking.<\/em><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I change or cancel the reservation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The changing the arrival or departure date is only possible in written form (e-mail) and is only valid if confirmed in writing by the reservations department. The amount of the prepayment in only refunded in case of cancellation 31 days before the arrival, but it is reduced by the amount of the bank expenses. In case of a cancellation that is not done on time, or if guest doesn’t arrive, the amount of the prepayment is retained.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the Check-in and Check-out times?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The Camp reception desk is open 24\/7, but registration is only possible between 7 am and 10pm. Check in of guests to the pitch is from 12:00. Check out of guests from the pitch is until 11:30. For checking-out after that time, we will be forced to charge you for one more day of stay, although you won’t be able to use the accommodation unit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use a drone within the campsite?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you wish to film avoiding the restricted zones, you must strictly follow this procedure:<\/p>

  1. Notify the Reception<\/strong>: Before any flight, you must inform the Reception desk of your intent to film.<\/li>
  2. Respect Privacy<\/strong>: Filming other guests or their pitches without their explicit consent is strictly prohibited.<\/li>
  3. Legal Compliance<\/strong>: Please note that you are solely responsible for adhering to all Croatian laws and regulations regarding unmanned aircraft on the Island of Pag. This includes possessing a valid operator registration and any necessary permissions from local authorities\/CCAA.<\/strong><\/em><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\tDo I need a special adapter for electricity?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Yes, our power bollards use the standard European CEE plugs (blue, 3-pin). If you don’t have one, you can often purchase an adapter at the camp shop.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tIs Wi-Fi available in the campsite?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Yes, free Wi-Fi is available throughout the campsite. However, please note that signal strength may vary depending on the number of active users.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring my pet?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Pets are welcome at our campsite subject to an additional daily fee, payable at reception. We kindly ask that you indicate in your reservation form if you plan to travel with a pet<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tIs barbecue allowed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Due to fire safety regulations on the island, open fires are strictly prohibited<\/strong><\/em>. However, you are welcome to use gas or electric grills at your pitch, provided they are used safely and do not disturb neighbors. Charcoal grills IS NOT ALLOWED<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    We accept cash and major credit\/debit cards (Visa, MasterCard, Maestro) at the Reception desk, Restaurant, Beach bar and Mini-market<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tIs water at campsite safe for drink?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Water is drinkable in all parts of the campsite. Water is valuable resource so please use it carefully.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I pick up my post or package ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Post arrives every day afternoon, except on Saturdays and Sundays, and may be picked up at reception.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I park my car?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    All guests of campsite have free parking for one of their vehicles. Guests of the camp can park their cars on the pitch. It is not allowed to park cars outside the accommodation units<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t