Privacy Policy

Data Controller
Olea Camping is the controller and responsible for your personal data (collectively referred to as “Olea Camping”, “we”, “us” or “our” in this privacy policy).

Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us using the details below:

• Full name of legal entity: Kamp Oliva d.o.o
• Email address: info@oleacamping.com
• Postal address: KAMP OLIVA d. o. o. Vukovarska ulica 2, Novalja

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: First name, last name, username or similar identifier, date of birth, and passport or ID card details (required for tourist registration).
• Contact Data: Billing address, home address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (Note: We typically process payments via secure third-party gateways and do not store full credit card numbers).
• Transaction Data: Details about payments to and from you and details of bookings you have made with us (e.g., dates of stay, type of pitch/accommodation).
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access this website.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform the contract: To manage your booking, check you in, and provide camping services.
• Legal Obligation: To register guests with local tourist authorities or police as required by Croatia law.
• Legitimate Interests: To manage our relationship with you, improve our website, and ensure the security of our campsite.
• Marketing: We will only send you marketing communications if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@oleacamping.com.

We may share your personal data with the parties set out below:

• Service Providers: IT and system administration services, cleaning or maintenance staff (if applicable to specific requests).
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Government Authorities: Police, Tourist Boards, and Tax authorities in Croatia who require reporting of processing activities in certain circumstances.
• Payment Processors: Such as [Stripe, PayPal, or your local bank] to facilitate payments.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees and partners who have a business need to know.

How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.For tax purposes, the law usually requires us to keep basic information about our customers for 7 years after they cease being customers.

Under certain circumstances (especially under GDPR), you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please reach us at info@oleacamping.com. We will respond to your email within 30 days.

If you have questions or comments about this policy, you may email us at info@oleacamping.com or by post to:
KAMP OLIVA d. o. o. Vukovarska ulica 2, Novalja 53291 Croatia

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

This website may include links to third-party websites, plug-ins, and applications (e.g., Google Maps, Instagram). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.